Terms & Conditions

1. Commissioning & Custom Orders

Because each piece manufactured by New Sofa Centre is tailored to specific customer dimensions and fabrics, custom fabrication begins only upon formal confirmation and advance receipt.

2. Natural Material Characteristics

Real top-grain Italian leather and solid seasoned teak wood possess authentic grain patterns, subtle tone variations, and natural markings. These characteristics verify the organic authenticity of heirloom furniture.

3. 10-Year Warranty Terms

Our 10-year warranty applies to the structural integrity of the internal teak frame, mortise-and-tenon joints, and steel spring suspension under normal residential usage.