Privacy Policy

1. Information We Collect

New Sofa Centre collects information when you request a custom sofa consultation, submit an inquiry, place an order, or converse with our design specialists on WhatsApp. This includes your name, contact phone number, delivery address, and room layout dimensions.

2. How We Use Your Data

Your details are used strictly to provide customized furniture recommendations, manufacture bespoke seating to your specifications, coordinate delivery, and provide order tracking updates. We never sell, rent, or trade your personal information.

3. Data Security

All client communications, quotation logs, and database records are stored in secure cloud systems with role-based access restrictions. Online payment transactions are conducted through encrypted third-party banking/UPI gateways; card details are never stored on our servers.

4. Contact Regarding Privacy

For any inquiries regarding your stored profile data, contact our data administrator at privacy@newsofacentre.com.